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Imprint | Privacy policy | Payment and Delivery Information

Imprint

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Payment and Delivery information

You can choose between several payment options in the store. The provider's terms and conditions apply. All prices incl. VAT. Free shipping worldwide. We ship with DHL, Hermes and other shipping service providers.

Privacy policy

We take the protection of users ("Users" or "You") data on our website and/or mobile app (the "Website" or "Mobile App") very seriously and are committed to safeguarding the information that users provide in connection with their use of our Website and/or Mobile App (collectively: "digital assets"). Furthermore, we are committed to protecting and using your data in accordance with applicable law.  
This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the "Services") when you access the Services through your devices.  
Please read this Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our Services. If you have read, fully understood, and do not agree with our practices, you must stop using our digital assets and Services. By using our Services, you acknowledge the terms of this Privacy Policy. Continued use of the Services constitutes your agreement to this Privacy Policy and any amendments to it.  
In this Privacy Policy, you will learn about:

- How we collect data
- What data we collect
- Why we collect this data
- Who we share the data with
- Where the data is stored
- How long the data is retained
- How we protect the data
- How we handle minors
- Updates or changes to the Privacy Policy

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 What Data Do We Collect?  
*Category: Always*  
Below is an overview of the data we may collect:

- Non-identifiable and non-identifying information that you provide during the registration process or that is collected through your use of our Services ("Non-Personal Data"). Non-Personal Data does not enable us to identify the individual from whom it was collected. Non-Personal Data we collect consists mainly of technical and aggregated usage information.  
- Individually identifiable information, i.e., information that can be used to identify you or that could reasonably identify you ("Personal Data"). Personal Data we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine Personal Data with Non-Personal Data, as long as they remain combined, we treat them as Personal Data.

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 How Do We Collect Data?  
*Category: Always*  
Below are the main methods we use to collect data:

- We collect data when you use our Services. When you visit our digital assets and use the Services, we may collect, record, and store usage, sessions, and related information.  
- We collect data that you provide us voluntarily, for example, when you contact us directly through any communication channel (e.g., an email with a comment or feedback).  
- We may collect data from third-party sources, as described below.  
- We collect data you provide us when you log in to our Services via a third party such as Facebook or Google.

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 Why Do We Collect This Data?  
*Category: Always*  
We may use your data for the following purposes:

- To provide and operate our Services;  
- To develop, customize, and improve our Services;  
- To respond to your feedback, requests, and needs and offer support;  
- To analyze demand and usage patterns;  
- For other internal, statistical, and research purposes;  
- To enhance our data security and fraud prevention capabilities;  
- To investigate and enforce violations of our policies and terms and to comply with applicable law, regulations, or governmental orders;  
- To send you updates, news, promotional materials, and other information related to our Services. For promotional emails, you can choose whether you wish to continue receiving them. If not, simply click the unsubscribe link in these emails.

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 Who Do We Share This Data With?  
*Category: Always*  
We may share your data with our service providers to operate our Services (e.g., storing data via third-party hosting services, providing technical support, etc.).

We may also disclose your data in the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other misconduct; (ii) to establish or exercise our rights to defend against legal claims; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a control change at our company or one of our affiliates (through merger, acquisition, or sale of essentially all assets); (v) to collect, hold, and/or manage your data via authorized third-party service providers (e.g., cloud service providers), as reasonable for business purposes; (vi) to work with third-party partners to improve your user experience. To avoid misunderstandings, we wish to clarify that we may transfer or share non-personal data with third parties at our discretion.  
*Category: User Has a Blog or Forum*  
Please note that our Services may enable social interactions (e.g., posting content, information, and comments publicly and chatting with other users). Be aware that any content or data you provide in these areas may be read, collected, and used by others. We advise against posting or sharing information you do not wish to make public. If you upload content to our digital assets or otherwise provide it through any service, you do so at your own risk. We cannot control the actions of other users or members of the public who may access your data or content. You acknowledge and agree that even after your data has been deleted, copies of your data may remain accessible on cached or archived pages, or if others have copied or stored your content.

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 Cookies and Similar Technologies  
When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may allow third parties to collect your data automatically to enhance your navigation experience on our digital assets, optimize their performance, and provide a customized user experience, as well as for security and fraud prevention purposes.  
To learn more, please read our Cookie Policy.  

*Category: User Is Not Connected to Advertising Service*  
We will not share your email address or other personal data with advertising companies or networks without your consent.  
*Category: User Is Connected to Advertising Service, Campaign Manager, or Facebook Ads*  
We may provide advertising through our Services and our digital assets (including websites and apps that use our Services), which may be tailored to you, such as ads based on your recent browsing activity across websites, devices, or browsers.

To deliver these ads to you, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 Local Storage and/or other technologies. We may also use third parties, such as network advertisers (i.e., third parties that display ads based on your site visits), to display targeted ads. External ad network providers, advertisers, sponsors, and/or traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and to personalize ad content for you. These third-party cookies and other technologies are subject to the specific privacy policies of the respective third party and not to this policy.

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 Where Do We Store the Data?  
*Category: Always*  
Non-Personal Data  
Please note that our company, as well as our trusted partners and service providers, are located worldwide. For the purposes explained in this Privacy Policy, we store and process all non-personal data we collect in various jurisdictions.  

*Category: User Collects Personal Data*  
Personal Data  
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as required for the proper provision of our Services and/or as legally required (as further explained below).

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 How Long Will the Data Be Retained?  
*Category: Always*  
Please note that we retain the data we collect for as long as necessary to provide our Services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.  
We may rectify, replenish, or remove incomplete or inaccurate data at any time and at our own discretion.

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 How Do We Protect the Data?  
*Category: Always*  
The hosting service for our digital assets provides us with the online platform that enables us to offer you our Services. Your data may be stored through the data storage, databases, and general applications of our hosting provider. It stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.

*Category: User Accepts Payments/eCom*  
All direct payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural measures) by our store and its service providers.  

*Category: Always*  
Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, post, or otherwise share with us or others. For this reason, we encourage you to set strong passwords and, where possible, avoid transmitting confidential information that, if disclosed, could cause you significant or lasting harm. As email and instant messaging are not recognized as secure communication forms, we request that you do not share any confidential information via these communication channels.

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 How Do We Handle Minors?  
*Category: User Does Not Collect Data from Minors*  
The Services are not intended for users who have not reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use

 the Services, nor should you provide us with any information.  
We reserve the right to request proof of age at any time so that we can verify whether minors are using our Services. In the event that we become aware that a minor is using our Services, we may prohibit and block access to such users and delete any data stored with us regarding that user. If you believe that a minor has provided us with data, please contact us as outlined below.  

*Category: User Collects Data from Minors*  
Children may use our Services. However, if they wish to access certain features, they may be required to provide certain information. The collection of some data (including data collected through cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data collected from a child, we will provide notice and seek parental consent in accordance with applicable law. We do not condition a child's participation in an online activity on the provision of more contact information than is reasonably necessary for participation in that activity. We will only use the data we collect in connection with the Services requested by the child.

We may also use a parent's contact information to communicate about the child's activities in the Services. Parents can review the data we have collected from their child, prevent us from further collecting data from their child, and request that we delete any data we have collected.  
Please contact us to view, update, or delete your child's data. To protect your child, we may require proof of your identity. We may refuse to grant you access to the data if we suspect your identity is questionable. Please note that certain data may not be deleted due to other legal obligations.

*Category: Always*  
We only use your personal data for the purposes set forth in this Privacy Policy and only when we believe that:

- The use of your personal data is necessary to perform or enter into a contract (e.g., to provide you with the Services or customer support or technical support);  
- The use of your personal data is necessary to comply with relevant legal or regulatory obligations, or  
- The use of your personal data is necessary to support our legitimate business interests (provided this is done in a way that is proportionate and respects your privacy rights).

As an EU resident, you may:

- Request confirmation as to whether or not personal data concerning you is being processed and access your stored personal data along with certain supplementary information;  
- Request the receipt of personal data you have provided to us in a structured, commonly used, and machine-readable format;  
- Request the correction of your personal data stored with us;  
- Request the deletion of your personal data;  
- Object to the processing of your personal data by us;  
- Request the restriction of the processing of your personal data, or  
- File a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as detailed below.  
In the course of providing the Services, we may transfer data cross-border to affiliated entities or other third parties, and from your country/jurisdiction to other countries/jurisdictions around the world. By using the Services, you agree to the transfer of your data outside of the EEA.

If you are an EEA resident, your personal data will only be transferred to locations outside of the EEA if we are satisfied that adequate or comparable levels of data protection are in place. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that sufficient safeguards are in place to minimize the risk of unlawful use, alteration, deletion, loss, or theft of your personal data, and that such third parties act at all times in compliance with applicable laws.

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 Rights Under the California Consumer Privacy Act (CCPA)  
If you use the Services as a California resident, you may be entitled to request access to and deletion of your data under the California Consumer Privacy Act (CCPA).  
To assert your right to access and delete your data, please see how to contact us below.  
*Category: The Website Does Not Sell Users’ Data*  
We do not sell users' personal data for the intents and purposes of the CCPA.  
*Category: Websites with a Blog or Forum*  
Users of the Services who reside in California and are under the age of 18 may request and obtain removal of their posted content by emailing us at the address listed below in the "Contact" section. All requests must be labeled "California Removal Request." All requests must provide a description of the content you wish to remove and sufficient information for us to locate the material. We do not accept requests that are not properly labeled or transmitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not ensure complete or comprehensive removal of the material. For example, material you have posted may be reposted or republished by other users or third parties.

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 Updates or Changes to the Privacy Policy  
*Category: Always*  
We may revise this Privacy Policy from time to time at our sole discretion, and the most current version will always be posted on the Website (see "Last Updated" date). We encourage you to review this Privacy Policy regularly for any changes. If any significant changes are made, we will notify you by posting a notice on our Website. If you continue to use the Services following notice of such changes on our Website, this will constitute your acknowledgment of and consent to such changes to the Privacy Policy and your agreement to be bound by the terms of such changes.

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 Contact  
*Category: Always*  
If you have general questions about the Services or the data we collect about you and how we use it, please contact us at:

Name, Address, Email: see Imprint.

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 DISCLAIMER  
The information contained herein does not constitute legal advice, and you should not rely on it solely. Specific requirements concerning legal terms and policies may differ from state to state and/or jurisdiction to jurisdiction. As stated in our Terms of Service, you are responsible for ensuring that your use of the Services complies with the laws applicable to you.  
To ensure that you fully comply with your legal obligations, we strongly recommend that you seek professional legal advice to better understand which requirements apply specifically to you.

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