top of page

FAQs

We are happy to help you!

Welcome to the MyLastKey FAQs. Here you will find all the answers to our customers' most frequently asked questions in one place. Perhaps you are lucky and we have already been able to answer a similar query. If your problem is not listed here, please feel free to contact us.

Startup

1. What is MyLastKey?

MyLastKey is software that comes with a specially encrypted USB stick. It allows you to securely store passwords, PINs, and other confidential information for emergencies, ensuring your heirs or other trusted individuals can access them when needed.

 

2. How is data encrypted with MyLastKey?

The data on the USB stick is secured using the AES encryption standard, a globally trusted and highly secure algorithm.

 

3. How secure is MyLastKey?

MyLastKey combines AES encryption with offline-only usage to protect your sensitive data from any external threats.

 

4. Can I use MyLastKey online?

No, MyLastKey is designed to be used entirely offline. No data is stored or transmitted online, ensuring maximum security.

 

5. Which operating systems is MyLastKey available for?

Currently, MyLastKey is only available for Windows. The software requires a minimum of Windows 7 and 2 GB of RAM.

 

6. What happens if I lose my USB stick?

Since the data is encrypted, no one can access the information without the password. However, regular backups are strongly recommended to safeguard against loss.

 

7. What if I forget my password?

If you forget your password, there is no way to recover the encrypted data. It is crucial to keep your password stored safely.

 

8. Do I need an internet connection to use MyLastKey?

No, MyLastKey operates completely offline, which enhances security and protects your data from external threats.

 

9. Is there a mobile version of MyLastKey?

Currently, MyLastKey is available only for Windows PCs. A mobile version is not planned at this time.

 

10. How should I store my USB stick?

We recommend storing the USB stick in a secure place, such as a safe. Additionally, we offer fireproof MyLastKey protective pouches for added security.

 

11. Can I share the data on the stick with other people?

Yes, you can give the USB stick and the password to trusted individuals, allowing them access to the stored information.

 

12. Can someone secretly copy my USB stick to access my data?

No, the MyLastKey software only works with the provided MyLastKey USB stick.

bottom of page